Privacy Policy
Introduction and Commitment
At Aiperplexty, we understand that privacy isn't just about compliance—it's about trust. When you engage with our AI-powered educational platform, you're sharing information that helps us create better learning experiences. This policy explains exactly how we handle that responsibility.
We've built our platform with privacy by design, meaning data protection considerations are woven into every aspect of our operations. This isn't legal jargon—it's our genuine commitment to protecting your information while delivering meaningful educational outcomes.
Information We Collect
Account and Profile Information
When you create an account with Aiperplexty, we collect basic information like your name, email address, and educational background. We also track your learning preferences and progress through our programs.
- Full name and contact information
- Educational background and professional experience
- Learning goals and program preferences
- Progress tracking and assessment results
Platform Usage Data
Our AI systems learn from how you interact with course content. This includes time spent on different modules, quiz responses, and engagement patterns that help us personalize your learning experience.
We use this data to adapt content difficulty, suggest relevant resources, and identify areas where you might benefit from additional support.
Technical Information
Like most online platforms, we collect certain technical information automatically, including IP addresses, browser types, and device information. This helps us maintain platform security and optimize performance.
How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience. We don't use data for purposes unrelated to education and platform improvement.
- Personalizing course content and learning pathways
- Providing progress tracking and performance analytics
- Communicating about course updates and new programs
- Improving our AI algorithms and educational content
- Ensuring platform security and preventing misuse
- Complying with legal requirements and educational standards
Data Sharing and Disclosure
We maintain strict controls over who can access your information. Data sharing only occurs in specific, limited circumstances that support your educational experience or legal compliance.
Educational Partners
Some of our programs involve partnerships with educational institutions or industry experts. In these cases, we may share relevant progress information to facilitate proper certification or accreditation.
Service Providers
We work with trusted service providers for essential functions like payment processing, email communications, and technical infrastructure. These providers are contractually bound to protect your information.
Legal Requirements
Under Canadian privacy law, we may disclose information when required by court order, government investigation, or to protect the safety of our users and platform integrity.
Your Privacy Rights
Canadian privacy legislation provides you with significant control over your personal information. Here's what you can do:
- Access all personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Delete your account and associated data
- Export your learning data in a portable format
- Opt out of non-essential communications
- Restrict certain types of data processing
To exercise these rights, contact us at info@aiperplexty.com. We respond to all requests within 30 days and provide clear explanations of any limitations that may apply.
Data Security and Protection
We employ multiple layers of security to protect your information, from encrypted data transmission to secure server infrastructure. Our security measures include:
- End-to-end encryption for sensitive data transmission
- Regular security audits and penetration testing
- Multi-factor authentication for administrative access
- Automated backup systems with encrypted storage
- Employee training on privacy and security protocols
While we implement robust security measures, no online system is completely immune to threats. We continuously monitor for potential vulnerabilities and update our protections accordingly.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and comply with legal requirements. Different types of data have different retention periods:
Active Account Data
While your account remains active, we maintain your profile information and learning progress to ensure continuity of service.
Inactive Accounts
If you don't access your account for 24 months, we'll send email notifications before archiving your data. Archived data can be restored if you return within an additional 12 months.
Deleted Accounts
When you delete your account, we remove personal identifiers within 30 days. Some anonymized data may be retained for research and platform improvement purposes.
International Data Transfers
While Aiperplexty operates primarily within Canada, some of our service providers may process data outside Canadian borders. When this occurs, we ensure adequate protection through:
- Contractual safeguards that meet Canadian privacy standards
- Due diligence assessments of international partners
- Regular compliance monitoring and audits
- Notification procedures for any data security incidents
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. We categorize these into:
Essential Cookies
These are necessary for basic platform operation, including login sessions, security features, and course progress tracking.
Performance Cookies
These help us understand how users interact with our platform, allowing us to identify areas for improvement and optimize performance.
You can control cookie preferences through your browser settings, though disabling essential cookies may limit platform functionality.
Updates to This Policy
As our platform evolves and privacy regulations change, we may need to update this policy. We'll notify you of significant changes through email and prominent platform notices.
Minor clarifications or administrative changes will be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Concerns
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: info@aiperplexty.com
Address: 1205 Stellar Dr, Newmarket, ON L3Y 7B8, Canada
Phone: +1 (604) 248-1242
We respond to privacy inquiries within 48 hours and provide clear, helpful guidance on all privacy matters.